Tuesday, November 8, 2011
Since I posted about my Fine Art Prints last week, I thought I'd talk about a different subject that's related to the prints: Warranties. Basically, I want you as the buyer to be completely satisfied with your purchase from me. I also want each and every person looking at my work to know that I stand behind my prints and strive to make them the best they can be. This means that I use top quality papers and inks as well as mats. And since I print and mat all of the work myself, that means I know that its quality meets my standards before I sign the print. For these reasons I offer three different warranties.
First, a 90 Day money back guarantee. All artwork purchased through my website are covered under my 90 day money back guarantee. If you are not satisfied with your purchase you can return it for a credit, refund or exchange for up to 90 days. Some exclusions apply see the "Returns" section on my Prints page for details.
Second, a Lifetime Fade-free Warranty. All of my photographs are printed using fade-free fine art archival papers and inks. All artwork comes with a Fade Free Warranty designed to protect your investment: if your artwork was to fade I will replace it at no charge for as long as you own it. No questions asked, just return the artwork to me and I will ship you a new piece right away.
Third, a Lifetime Framing Warranty. If you purchased your artwork framed from me, and if your framed artwork was to get damaged because of my framing, I will reframe it or replace it at no charge. Sometimes the materials used by framers --such as tape, matboard, backing board, etc, can damage your artwork. To prevent this I use only the finest archival materials, and I guarantee that my framing will not damage your artwork in any way. However, if for some reason something was ever to happen, you are 100% covered. This warranty applies to each and every piece I frame and mat for you. My Seal of Authenticity, which is placed on the back of every piece framed by me, must be present on your piece for this warranty to be honored. This warranty does not apply to pieces which are not framed by me.